Wednesday, August 23, 2006

TSA Employees Struggle To Interpret New Policy

I had the opportunity today to see Transportation Security Administration employees first-hand, as my family was at New York's LaGuardia Airport, en route to Denver.

On the plus side, the employees were friendly, and the line moved far more quickly than expected.

But employees also seemed to struggle with interpreting the TSA's recently changed policy on bringing liquids onto airplanes.

TSA policy says you can bring prescription medications aboard, if its your name on the medicine. It also says you can bring up to four ounces of non-prescription liquid medicine.

But the TSA employee we encountered was certain that our four-ounce bottle of benadryl -- doctor-recommended for our one-year-old, who is getting over an ear infection -- was not allowed. After I told her that in fact it was -- confirmed by a sign about 20 feet away, I later learned -- she argued it wasn't, but that she would allow it.

We also had to convince the employees that the freezer pak we were using to keep the baby's medicine refrigerated was a necessity. This isn't covered in the TSA's rules, but the TSA employee allowed it.

I actually had more sympathy for TSA employees after making my way through the line. The policies are confusing, and apparently incomplete.

1 Comments:

Anonymous Sherman A1 said...

I have no doubt that they are struggling

I do really feel for the folks that have to implement all these silly rules. They are just workin' stiffs like the rest of us who for the most part just want to get through the day and go home.

2:03 AM  

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